instashop: Groceries & more

4.6
47.1K reviews
5M+
Downloads
Content rating
PEGI 3
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About this app

Hello there! We’re here to make your life easier. Wondering how?

instashop offers you a hassle-free online shopping experience by bringing all your local supermarkets, pharmacies, restaurants, bakeries, butcheries, pet shops & more to your fingertips.

FIND ALL THE SHOPS YOU LOVE:
From Spinneys, Carrefour, Choithrams, ZOOM, PAUL, Café Bateel, Dunkin’ and Marks & Spencer to Eataly, KIKO Milano, NYX, Al Meera, Farm Superstores and more. Search for your favourite shop or scroll to discover new ones (there’s always room for a new favourite shop).

Download the app to see which stores are available in your area.

INSTANT ONLINE DELIVERY:
Just place your order and get it delivered in as little as 30 minutes, depending on your location. Need it later? You can always schedule your order to receive it at your convenience.

WIDE PRODUCT VARIETY:
Browse more than 1,000,000 products and find everything you’re looking for; from the snacks you’re craving, to ingredients you’re missing for your favourite recipe, household products, pet supplies, pharmacy supplies, fresh produce, mouth-watering desserts and more.

AVAILABLE APP SERVICES*:
- Grocery delivery
- Pharmacy delivery
- Butchery & BBQ delivery
- Pet shop supplies
- Specialty shops
- Flower delivery
- Fresh produce market
- Organic products
- Bakeries & cakes delivery
- Seafood delivery
- Stationery delivery
- Home & living delivery
- Water gallons delivery
- Cosmetics & beauty delivery
- Perfumes delivery
- Fitness & nutrition delivery
- Restaurant delivery
- Home cleaning service with JustLife

*The availability of the services depends on user location. Download the app to see which stores are available in your area.

Have questions? Feel free to reach out to us on contact@instashop.ae

If you’re enjoying instashop, please take a moment to rate us on the App Store. Thank you for the support!
Updated on
Oct 17, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 4 others
This app may collect these data types
Location, Personal info and 8 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
46.2K reviews
Michael Eskander
October 27, 2025
Extremely disappointing experience. I was charged twice for the same pharmacy order — once through Visa and again in cash — after the app wrongly reported a declined transaction. When I raised the issue, customer service responded carelessly and claimed no amount was deducted, despite clear proof from my bank and a delivered order. Such handling of customers’ money and complaints is truly unacceptable and unprofessional.
6 people found this review helpful
Did you find this helpful?
InstaShop DMCC
October 27, 2025
Hey Michael! 👋 Thank you for taking the time to reach out to us and share your feedback 🙏 We understand your frustration, and we'd love to rectify the situation. Please reach out to us via email at contact@instashop.ae, and our specialized team will promptly address your concerns 🙌 Thank you for your cooperation! 🙏
Jessica Sophia
October 24, 2025
Stores charging cards upfront. They debit the full amount and then if there are items missing or the total is less, they refund the difference which took 10 days last time, and they blame it on the banks. But companies like Deliveroo can issue refunds immediately with no problems.
24 people found this review helpful
Did you find this helpful?
InstaShop DMCC
October 24, 2025
Hello Jessica 👋 Thank you for bringing this issue to our attention! This is certainly not the experience we aim to provide. Kindly reach out to us via email at contact@instashop.ae so our specialized team can investigate this matter urgently 🙏
Jassy Cavrak (Jassy cavrak)
October 27, 2025
they're crooks like for real ... they charged me for buying 10 items paid by credit card .. then got a message that they only got 2 and the rest of the money will be refunded to me ... NOTHING WAS REFUNDED it's really not good .. and uf you absolutely have to deal with them ALWAYS cash on delivery.. NEVER EVER prepay by credit card.. I wish there were 0 stars to give them
Did you find this helpful?
InstaShop DMCC
October 27, 2025
Hey Jassy 👋 We're so sorry to hear about your experience. To further investigate this issue, please contact our Quality Assurance team through the app directly and they will do their best to provide you with a solution or rectify the problem 🙏 Thank you!

What’s new

Updates you'll love:
- A brand-new look for the order status screen! Enjoy clearer updates, easier tracking, and all your key order details at a glance.
- Need to cancel? It’s now simpler than ever, with a smoother flow and clear cancellation reasons to choose from.
- Plus, a few behind-the-scenes fixes to keep everything running smoothly.