
Jay Stoeber
Powerful app. Can do more with it than most other network vendor mobile apps and it's UI is designed very well. My only wish for both the mobile AND web apps both is that logging was more granular and detailed. Not grouped together. ie internet connection was lost multiple times on x date. We have SLAs and need to hold ISPs accountable and we cannot with that kind of logging. But that has nothing to do with this app, it's a company thing I'll be addressing directly with Ubiquiti.
15 people found this review helpful

Sabin Roman
- Flag inappropriate
- Show review history
Took me 2 hours to get the U7 Pro Max to work! There is NO documentation on how to set up the AP in the app. How could I have known that in order for the AP to be visible in the app when searching, I need to have the phone and the AP both connected to a tertiary wifi/Lan network?! No indication that you can set it up through Bluetooth, no clear actions for device not found. Why not just default to Bluetooth, like all other smart wifi routers??
1 person found this review helpful

Pat
At the time of writing this, there appears to be no way to set up a u7 pro as standalone. After much fuss, trying different firmware, and allot of hair pulling and factory resetting, I discovered that the issue is the android version of the app. Fix this please. When using an iPhone, standalone setup was much easier. Hope this helps someone out there. Fold 4.
4 people found this review helpful
Ubiquiti Inc.
11 October 2025
We apologize for any issues that you have run into. Please reach out to us, providing more information about your setup with us at mobile-support@ui.com, and we will provide assistance. Thank you!