
Emilia Donisan
- Semnalează ca neadecvată
- Afișează istoricul recenziei
The app is good and shows some results if used consistently, but: 1. I used it every day and did not get my money back as mentioned in the promotion. Somehow, an error occurred, and it didn’t save my workout on one day, even though I didn’t change anything. 2. They attempted to withdraw two completely unjustified amounts from my account on the same day—$40 and $9. I don’t understand why or what the reasoning was for this charges.
O persoană a considerat această recenzie utilă
Hi Emilia! We’re sorry to hear you’re experiencing issues with Luvly. Could you please provide more details about what’s going wrong? Please contact us at support@luvly.care with "Luvly.Review" in the subject line. We’re here to help and want to get this resolved for you.

Silvia Popa
They charged me 100$ for no reason. Last month I payed 20$. I couldn't use the app, I wrote them on Instagram, nobody replied. They took 100$ from my back account. I didn't make this payment, I've never agreed to a subscription. They basically stole 100$ from me, and last month I voluntarily payed 20$ but received nothing. In total 120$ for NOTHING!
O persoană a considerat această recenzie utilă
Hi, Silvia! Thanks for reaching out. Please rest assured that this case is already being reviewed, and the team is actively working on it. We appreciate your patience and will do our best to get this sorted quickly.

Bianca Corneciu
it's a fraud. they wanted to take money from my card (€40) without asking or warning me.
4 persoane au considerat această recenzie utilă
Hi! My name is Kate, and I’m the Head of Support at Luvly. I’m sorry to hear about your experience. We never charge without your consent. Please reach out to us at support@luvly.care with “Luvly for Kate” in the subject line so I can personally handle your case and assist you in getting the refund. Looking forward to resolving this for you!