Hello, we are sorry to hear that your experience was not satisfactory. We are always here to help and our Customer Service team is available 24/7. Please get in touch with us and we will be happy to assist you, and to look into this for you.
ru Pu
檢舉不當評論
2025年10月29日
回饋獎金改成點數就算了,效期短也還能接受,臺灣地區無法使用就很過分了。
Booking.com Hotels & Vacation Rentals
2025年10月30日
We are sorry to hear that. In such a case we advise you to immediately contact our Customer Service Team.
We are sorry to hear that. In such a case we advise you to immediately contact our Customer Service Team via "My account" section in the app (or "Sign In" if you are not logged in) > "Help and Support" > "Contact Customer Service"