
Jessica Lynn
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 I play this game daily, pretty much all day long. I like the challenge and it's just fun especially if you're on a good team... however getting an email back from support is like pulling teeth. I don't try to get what I'm not owed but it seems like when you don't receive something it's a run around. I'm talking a token. 500 spins. nothing crazy. it's just getting old. and the pop ups when you log on or run out of spins is wild. like almost off-putting.
10 people found this review helpful
Moon Active
October 28, 2025
Hi Jess! Thanks for sharing your thoughts with us regarding the pop-ups. We want to make sure you're not missing any of our fun events or great promotions, and the pop-ups help keep you updated. We do appreciate your input and will take your feedback into account. We're sorry to hear about your experience with Coin Master support. Please reach o...

A P
Fun and engaging game play. There's always something to achieve. Build your area out, feed your pet (love this!), spin the wheel. Would like to see the pet enhancements & game play alot more. Perhaps the pet can have an area we can decorate, give them treats, train them for higher skill levels, have them run a maze, dress them (cool sunglasses or hats or armor), etc.. Lots of options there. The pet possibilities adds alot to this game that others don't have at all.
1,021 people found this review helpful
Moon Active
September 16, 2025
We love hearing this! 🙂 Thank you for the awesome feedback and support. We are constantly cooking up new features and events so keep playing and enjoy.

Micah Woloschuk
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 Free spins/rewards from email not working, i click the link and it doesn't load the app, the email link automatically closes. Ive uninstalled & reinstalled the app, it didn't make a difference, I tried changing the default web browser on my phone  that didn't fix it either. It was working up until 4 days ago, I can't figure out what has changed aside from the app updating.
2 people found this review helpful
Moon Active
October 28, 2025
Hi Micah! Thanks for letting us know about this. Take a look at our [troubleshooting](https://support.coinmastergame.com/hc/articles/360001258373-General-Troubleshooting-for-Mobile-Devices?utm_source=CS&utm_medium=Review+Macro&utm_id=Negative+Review+-+Troubleshooting&utm_content=Negative+Review+-+Troubleshooting) steps for some helpful tips.