
Zoe Michele
I've had two of these bulbs. they are hard to connect to the phone and worked for a while but I had one stop connecting to the app after a year and the second one has just now after a year and a half stop connecting. I tried reconnecting them doesn't work. At the price they are, they should have lasted for years. The bulb still work They just don't connect to the stupid app. I'm going to have to find a different brand. this o
31 people found this review helpful
Signify Netherlands B.V.
August 28, 2025
Hi.
Thank you for sharing your experience. We're really sorry to hear that both bulbs stopped connecting to the app after working well initially.
We would like to assist you on this therefore please reach out to us by opening your WiZ application and going to (Discover> Help Center > Live Chat).
We look forward to resolving this issue soon.

Brianna Elliott
lights used to work, never had issue, suddenly my internet can connect to everything the way it used except the lights can't connect. My $2000 gaming PC connects and plays everything just fine. This app? KNOWS there's and issue, has a button that offers help, click the button: "Help Center being added in next update?" no suggestions on how to fix this.
22 people found this review helpful
Signify Netherlands B.V.
July 6, 2025
Hi Brianna.
Thanks for your feedback. We’d love to help get your lights reconnected and working smoothly again.
For quick support, please open the WiZ Connected app, go to "Discover", then tap "Help Center" to start a live chat with our team.
We look forward to assisting you soon.

Gannon Murphey
The app works well, but the widgets are needlessly large (taking 3x2 of grid space to show a 2x1 image, for example) and the app itself is SEVEN GIGABYTES in size, for some insane reason. So if you want to turn your lights on and off, you're going to have to uninstall Google Maps first to free up some space.
8 people found this review helpful
Signify Netherlands B.V.
June 22, 2025
Hi.
Thanks for your feedback! We're glad the app is working well for you and appreciate your input on widget size and storage. If you'd like to share more or need help, feel free to reach out us by going to (Discover> Help Center > Live Chat).
Looking forward to hearing from you.