
Yıldız D.
This is a scam. Do not waste your time and money for a free trial. They make it so complex to cancel the subscriptions or refunds. Without you knowing, they start charging you €40 a month while you think you paid for the whole year subscription only €24.99. If I wasn't checking my credit card payments I would never notice this as they are not even sending you any invoice.
47 people found this review helpful
Hello! Just a heads-up: when you start a subscription with us (Premium or a free trial), it'll auto-renew until you cancel, which we mention on the purchase screen. You can manage or cancel it in your Google Play account, or email us at support@luvly.care for instructions. 🔄📩

Anna
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Thieving app took £55+ off me when I only bought a £7 package for 7 days. No emails or notifications to warn me that it would try to auto-subscribe me (after only 6 days) for £55. I'm normally very careful with anything that looks like it might be a subscription, & try to avoid subscription-based products if at all possible, but it looked pretty clear that it was a 7-day plan. EDIT: Despite their reply on here, after 4 emails asking for a refund, they have not provided "the necessary solution".
5 people found this review helpful
Hello Anna. We’re sorry to hear about the ongoing issue and understand how frustrating this must be. Please email us again at support@luvly.care with “Luvly.Review” in the subject line so our team can prioritise your case and make sure it’s resolved. We appreciate your patience and will do our best to provide the necessary solution.

Janet Tran
The app IS free to install, however you would need to pay to proceed. The app is useless without a subscription. Anything and everything you select is just another reminder for you to subscribe. I'd like to highlight that there is a 3 day free trial available for new comers. The downside is that it is a very short trial and 3 days is not adequate to see if their program works for you not.
11 people found this review helpful
Hello Janet. We appreciate your feedback. We’ve made Luvly accessible to everyone, with a free version offering limited features, while our premium subscription provides the full experience. The free trial allows you to explore all features before committing. If you need assistance, please reach out to us at support@luvly.care.